Shipping Policy

At Pantry And Pan we keep the dispatch promise short: one to two business days to pack, then three to five business days in transit.

Delivery itself takes three to five business days after dispatch for the contiguous United States. Free shipping applies to every order, with no minimum spend and no handling fee.

Orders are delivered to the address entered at checkout. We do not redirect parcels after dispatch, so please confirm the address before paying. Tracking is emailed as soon as the label is created.

Large pieces arrive at the entrance of the address you provide. Two people are advisable for cartons over 40 kg, and any visible damage should be noted with the driver.

Collection is not offered, and orders cannot be split across several addresses. If a parcel is returned to us as undeliverable, we will contact you to arrange redelivery at no extra cost.

Questions about a delivery can be put to Pantry And Pan on +1 315 604 7769 during business hours.